FAQ

Before your appointment

  • Please arrive 5-10 mins early to check-in with your stylist

  • Let us know if you have any allergies or senstivities

  • Parking across the street in Scotia Square Parkade

  • Detangle hair before your appointment unless you are booked in for a wash.

  • For chemical services please do not irritate the scalp or wash your hair 48 hours before your appointment.

  • Need to cancel or reschedule? We get it things happen please give us 24 Hr notice. You will receive 1 time rescheduled grace with your initial deposit. No shows may result in a rebooking fee.

  • Running late? call us we’ll do our best to accommodate.

  • Wi-Fi, beverages and snacks on us!

During your appointment

  • Our salon is wheelchair accessible and friendly.

  • Let us know what we can do to make your visit more comfortable. Quiet and private appointments available.